Aspire SeriesService Guide
XTable of Contents
90 Chapter 38. Replace the LCD panel into the top cover.9. Replace the six (6) screws to the LCD panel.10. Connect the microphone cable.
Chapter 3 9111. Place the LVDS cable into cable guides
92 Chapter 3Replacing the Camera Board1. See “Replacing the LCD Panel” on page 88. 2. Connect the cable to the Camera Board.3. Lay the Camera board do
Chapter 3 93Replacing the LCD Bezel1. See “Replacing the Camera Board” on page 92.2. Place the bezel hinge covers over the hinges. Ensure the cables a
94 Chapter 35. Replace the two (2) bezel screws.
Chapter 3 95Main Unit Reassembly ProcessReplacing the Power Assembly6. Place the DC jack into the lower cover.7. Lay the cables in the retention guide
96 Chapter 3Replacing the PCH Thermal Module1. Place the PCH thermal module on the PCH chip.2. Replace the two (2) screws.Replacing the CPUIMPORTANT:
Chapter 3 972. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place.
98 Chapter 3Replacing the Thermal ModuleIMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal
Chapter 3 99Replacing the RTC Battery1. Push the RTC battery into the cradle on the mainboard, plus (+) side up.
Chapter 1 1System SpecificationsFeaturesBelow is a brief summary of the computer’s many features:Operating System•Platform•System Memory• Dual-channel
100 Chapter 3Removing the LAN Board1. Line up the screw holes, then replace the LAN board onto the mainboard.2. Replace the two (2) screws.
Chapter 3 101Replacing the Main Board1. See “Replacing the Power Assembly” on page 95.2. See “Replacing the PCH Thermal Module” on page 96.3. See “Rep
102 Chapter 39. Connect the CD-IN connector.
Chapter 3 103Replacing the USB board1. See “Replacing the Main Board” on page 101.2. Place the USB board into the lower case edge first.3. Replace the
104 Chapter 35. Connect and lock the USB board FFC to the USB board.6. Connect and lock the USB board FFC to the mainboard.
Chapter 3 105Replacing the Bluetooth Module1. See “Replacing the Main Board” on page 101.2. Connect the Bluetooth cable to the Bluetooth module.3. Pla
106 Chapter 35. Connect the Bluetooth module cable to the main board.
Chapter 3 107Replacing the LCD Module1. See “Replacing the Main Board” on page 101.2. Place the LCD module hinges into position on the lower case.3. R
108 Chapter 35. Lay the LVDS cable across the assembly as shown and press down firmly.6. Connect the LVDC cable.
Chapter 3 109Replacing the Power Board1. Place the power board into the upper cover.2. Replace the three (3) screws.3. Connect and lock the FFC.
2 Chapter 1• WLAN1, 10, 11:·• Acer InviLink™ Nplify™ 802.11 b/g/n Wi-Fi CERTIFIED™·• Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™• WPAN1:Bluetooth® 2.1+E
110 Chapter 3Replacing the Switch Board1. Connect and lock the FFC.2. Turn the switch board over and place into the upper cover.3. Replace the two (2)
Chapter 3 111Replacing the Upper Cover1. See “Replacing the Main Board” on page 101.2. See “Replacing the LCD Module” on page 107.3. See “Replacing th
112 Chapter 38. Replace the seven (7) screws.9. Turn the computer over and replace the twenty (24) screws on the bottom cover.10. Connect the speaker
Chapter 3 11311. Connect and lock the Switch Board FFC.12. Connect and lock the Power board FFC.
114 Chapter 3Replacing the Keyboard1. See “Replacing the Upper Cover” on page 111.2. Connect and lock the FFC to the mainboard.3. Turn the keyboard ov
Chapter 3 115Replacing the Wireless LAN Module1. See “Replacing the Keyboard” on page 114.2. Insert the wireless LAN module into the connector.3. Repl
116 Chapter 3Replacing the DIMM Module1. See “Replacing the Keyboard” on page 114.2. Slide the DIMM module into the connector.3. Press down till the l
Chapter 3 117Replacing the 2nd HDD Module1. See “Replacing the Keyboard” on page 114.2. Replace the HDD bracket.3. Replace the four (4) screws.4. Plac
118 Chapter 35. Replace the HDD cover.6. Replace the one (1) screw.
Chapter 3 119Replacing the Hard Disk Drive1. See “Replacing the Keyboard” on page 114.2. Place the HDD bracket onto the HDD.3. Replace the two (2) scr
Chapter 1 3Warranty•Environment
120 Chapter 35. Grasp the tab and slide the HDD firmly into the docking connector.
Chapter 3 121Replacing the ODD Module1. See “Replacing the Keyboard” on page 114.2. Replace the ODD bezel.3. Replace the ODD bracket.4. Replace the tw
122 Chapter 35. Push the ODD completely into the bay until flush with the lower cover.
Chapter 3 123Replacing the Base Door1. See “Replacing the Wireless LAN Module” on page 115.2. See “Replacing the DIMM Module” on page 116.3. See “Repl
124 Chapter 3Replacing the Battery1. See “Replacing the Base Door” on page 123.2. Slide the battery into position.3. Close the locking latch.Replace t
Chapter 4 125TroubleshootingCommon ProblemsUse the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to tes
126 Chapter 4Power On IssueIf the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defe
Chapter 4 127No Display IssueIf the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defec
128 Chapter 4If the computer boots correctly, add the devices one by one until the failure point is discovered.6. Reseat the memory modules.7. Remove
Chapter 4 1296. If the Issue is still not resolved, see “Online Support Information” on page 157.LCD FailureIf the LCD fails, perform the following ac
4 Chapter 1System Block Diagram
130 Chapter 4Built-In Keyboard FailureIf the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not repla
Chapter 4 131TouchPad FailureIf the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defe
132 Chapter 4Internal Speaker FailureIf the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace
Chapter 4 1339. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps an
134 Chapter 48. If the Issue is still not resolved, see “Online Support Information” on page 157.HDD Not Operating CorrectlyIf the HDD does not operat
Chapter 4 135USB Failure (Right up/down side)If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do n
136 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe
Chapter 4 137Post Code Reference TablesThese tables describe the POST codes and descriptions during the POST.Post Code RangeSEC Phase POST Code TableP
138 Chapter 4DXE Phase POST Code Table:PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator InitializationPEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device
Chapter 4 139BDS Phase POST Code Table:DXE_SATA_INIT DXE 53 SATA Controller earlyInitializationDXE_SMM_CONTROLER_INIT DXE 54 Setup SMM Control service
Chapter 1 5Notebook TourThis section provides an overview of the features and functions of the notebook.Top View# Icon Item Description1 Acer Crystal
140 Chapter 4PostBDS POST Code TableS3 Functions POST Code TableACPI Functions POST Code TableBDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMsBDS_EN
Chapter 4 141SMM Functions POST Code TableInsydeH2ODDT Debugger POST Code TableASL_ENTER_S4 ASL 54 Prepare to enter S4ASL_ENTER_S5 ASL 55 Prepare to e
142 Chapter 4
Chapter 5 143Jumper and Connector LocationsMainboard Top ViewItem Description Item DescriptionChapter 5
144 Chapter 5Mainboard Bottom ViewItem Description Item Description
Chapter 5 145Clearing Password Check and BIOS RecoveryThis section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on t
146 Chapter 5BIOS Recovery by Crisis DiskBIOS Recovery Boot BlockThe BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the sy
Chapter 6 147FRU (Field Replaceable Unit) ListThis chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer
148 Chapter 6Main AssemblyItem Description Part Number
Chapter 6 149NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.Item Descrip
6 Chapter 1Closed Front ViewLeft View8 Power Indicates the computer’s power status.Battery Indicates the computer’s battery status.1. Charging: The li
150 Chapter 6LCD AssemblyNOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.
Chapter 6 151FRU ListScrew Table
152 Chapter 6
Appendix A 153Model Definition and ConfigurationAppendix A
154 Appendix A
Appendix B 155Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
156 Appendix B
Appendix C 157Online Support InformationThis section describes online technical support services available to help you repair your Acer Systems.If you
Index 159AAntennasRemoving 83, 86BBattery PackRemoving 37BIOSROM type 15vendor 15BIOS Utility 19–27Advanced 22Boot 25Exit 26Navigating 19Power 25Save
Chapter 1 7Right View5USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera).6 Microphone jack Accepts inputs from external microphone
160 IndexMainboardRemoving 62media accesson indicator 8Memory Check 126MicrophoneRemoving 79Model Definition 153NNo Display Issue 127num lockon indica
8 Chapter 1Base ViewIndicatorsThe computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover i
Chapter 1 9TouchPad BasicsThe following items show you how to use the TouchPad:• Move your finger across the TouchPad (1) to move the cursor.• Press t
IIRevision HistoryPlease refer to the table below for the updates made on this service guide.Date Chapter Updates
10 Chapter 1Using the KeyboardYour computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and spe
Chapter 1 11Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows key Pressed alone, this key has the s
12 Chapter 1Hot KeysThe computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume
Chapter 1 13Special KeysOn models that support the Euro symbol and the US dollar sign, the symbols can be located at the upper-center and/or bottom-ri
14 Chapter 1Hardware Specifications and ConfigurationsProcessorProcessor SpecificationsCPU Fan True Value Table (UMA)Throttling 50%: On= 100°C; OFF=85
Chapter 1 15System Memory Video SpecificationsHard Disk Drive InterfaceBIOSItem SpecificationMemory size 0MB (No on-board Memory)DIMM socket number 2
16 Chapter 1LCD 17.3”BluetoothFeatures • Flash ROM 4MB• Support ISIPP• Support Acer UI• Support multi-boot• Suspend to RAM (S3)/Disk (S4)• Various hot
Chapter 1 17Audio Codec and AmplifierLAN InterfaceKeyboardMedia Card ReaderCamera 1.3MFeatures • Fully Qualified Bluetooth v2.1 with Class 2 specifica
18 Chapter 1Wireless LAN BatteryType CMOS image sensor with SXGACMOS image sensor with SXGACMOS image sensor with SXGAInterface USB Port 2.0 USB Port
Chapter 2 19System UtilitiesBIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
IIICopyrightCopyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store
20 Chapter 2InformationThe Information screen displays a summary of your computer hardware information.NOTE: The system information is subject to diff
Chapter 2 21MainThe Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.NOTE: The scree
22 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri
Chapter 2 23Setting a PasswordFollow these steps as you set the user or the supervisor password:1. Use the ↑ and ↓ keys to highlight the Set Superviso
24 Chapter 2Changing a Password1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password bo
Chapter 2 25BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette
26 Chapter 2ExitThe Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.The table below describes the parameters
Chapter 2 27BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:• New versions of system programs• New features or
28 Chapter 2Plug in the AC power to continue.5. Flash is complete when the message Flash programming complete displays. WinFlash UtilityPerform the fo
Chapter 2 29Remove HDD/BIOS Password UtilitiesThis section provide you with removing HDD/BIOS method:Remove HDD Password:When the user keys in the wro
IVConventionsThe following conventions are used in this manual:NOTE: This symbol where placed in the Service Guide designates a component that should
30 Chapter 2Removing BIOS Passwords:If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image bel
Chapter 2 31Miscellaneous UtilitiesUsing Boot Sequence SelectorBoot Sequence Selector allows the boot order to be changes without accessing the BIOS.
32 Chapter 23. Enter the required key number of the feature required to be modified. See the following table. Using the LAN MAC UtilityPerform the fol
Chapter 3 33Machine Disassembly and ReplacementThis chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenan
34 Chapter 3Pre-disassembly InstructionsBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the power to
Chapter 3 35Disassembly ProcessThe disassembly process is divided into the following sections:• External components disassembly• Main unit disassembly
36 Chapter 3External Module Disassembly ProcessNOTE: The product previews seen in the disassembly procedures may not represent the final product color
Chapter 3 37Removing the Battery Pack1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the b
38 Chapter 3Removing the Dummy Card1. Press the dummy card in to allow it to spring out.2. Pull the dummy card out.
Chapter 3 39Removing the Base Door1. See “Removing the Battery Pack” on page 37.2. Remove the six (6) screws.3. Lift the base door up at the finger in
VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi
40 Chapter 3Removing the Hard Disk Drive Module1. See “Removing the Battery Pack” on page 37.2. See “Removing the Base Door” on page 39.3. Grasp the p
Chapter 3 416. Remove the two (2) screws of the HDD bracket.7. Lift the bracket away from the HDD.Step Screw Quantity Screw TypeHDD Bracket Disassembl
42 Chapter 3Removing the DIMM Module1. See “Removing the Battery Pack” on page 37.2. See “Removing the Base Door” on page 39.3. Push the memory module
Chapter 3 43Removing the WLAN Module1. See “Removing the Battery Pack” on page 37.2. See “Removing the Base Door” on page 39.3. Detach the two (2) cab
44 Chapter 35. Pull the WLAN module out and away.
Chapter 3 45Removing the 2nd HDD Module1. See “Removing the Battery Pack” on page 37.2. Remove the one (1) screw from the 2nd HDD module door.3. Remov
46 Chapter 34. Grasp the pull tab on the top of the HDD.5. Lift the HDD out of the lower cover.6. Remove the four (4) screws from the HDD bracket.Step
Chapter 3 477. Lift the bracket away from the HDD.
48 Chapter 3Removing the ODD Module1. See “Removing the Battery Pack” on page 37.2. See “Removing the Base Door” on page 39.3. Pry the ODD from the ch
Chapter 3 495. Remove the ODD bracket.6. Pry the ODD bezel off of the ODD module.
50 Chapter 3Main Unit Disassembly ProcessIMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement
Chapter 3 51Bluetooth Module DisassemblyTBDLAN Board DisassemblyTBDPCH Heatsink DisassemblyTBDLCD Module DisassemblyM2.5*6L(BNI) 4Step Screw Quantity
52 Chapter 3Removing the KeyboardIMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force
Chapter 3 539. Gently pry up the keyboard.10. Carefully flip the keyboard over.11. Detach the keyboard FCC and remove the keyboard.
54 Chapter 3Removing the Upper Cover1. See “Removing the Keyboard” on page 52.2. Disconnect the power board FFC.3. Unlock and disconnect the touchpad
Chapter 3 555. Remove the seven (7) screws from the upper cover.Step Screw Quantity Screw TypeUpper Cover Disassembly2.5*4.0 (red callouts) 62.0*3.0 (
56 Chapter 36. Lift the upper cover away from the lower cover as shown.Removing the LCD Module1. See "Removing the Upper Cover" on page 542.
Chapter 3 574. Remove the four (4) screws from the hinges.5. Remove the LCD module from the chassis.CAUTION: Make sure all cables are pulled back and
58 Chapter 3Removing the Bluetooth Module1. See “Removing the Upper Cover” on page 54.2. Disconnect the Bluetooth cable from the mainboard..3. Remove
Chapter 3 595. Detach the Bluetooth module cable from the module.
VIITable of ContentsSystem Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60 Chapter 3Removing the USB Board1. See “Removing the Upper Cover” on page 54.2. Unlock the USB board connector and disconnect the cable from the mai
Chapter 3 615. Remove one (1) screw from the USB board.6. Lift the USB board clear of the chassis.Step Screw Quantity Screw Type.USB Module Disassembl
62 Chapter 3Removing the Mainboard1. See “Removing the Upper Cover” on page 54.2. Disconnect the following cables (a,b) from the mainboard.abab
Chapter 3 633. Remove three (3) screws from the mainboard.4. Lift the mainboard out of the chassis as shown.Step Screw Quantity Screw Type.Main Board
64 Chapter 3Removing the LAN Board1. See “Removing the Mainboard” on page 62.2. Remove two (2) screws from the LAN board.3. Lift the LAN board clear o
Chapter 3 65Removing the RTC Battery1. See “Removing the Mainboard” on page 62.2. Pull the RTC battery off the mainboard.NOTE: The RTC battery has bee
66 Chapter 3Removing the Thermal Module1. See “Removing the Mainboard” on page 62.2. Disconnect the thermal module fan connector.3. Loosen the six (6)
Chapter 3 674. Lift the thermal module away from the main board.
68 Chapter 3Removing the CPU1. See “Removing the Thermal Module” on page 66.2. Unlock the CPU. Use a flathead screw driver to turn the screw 180º.3. L
Chapter 3 69Removing the PCH Heatsink1. See “Removing the Mainboard” on page 62.2. Loosen the two (2) captive screws.3. Lift the thermal unit away.NOT
VIIITable of ContentsRemoving the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58Removing the USB Board .
70 Chapter 3Removing the DC-IN Cable Assembly1. See “Removing the Mainboard” on page 62.2. See “Removing the Upper Cover” on page 54.3. Remove the DC-
Chapter 3 71Removing the Switch Board1. See “Removing the Upper Cover” on page 54.2. Remove the two (2) screws.3. Lift the switch board away from the
72 Chapter 34. Unlock and disconnect the switch board FFC.
Chapter 3 73Removing the Power Board1. See “Removing the Upper Cover” on page 54.2. Unlock and disconnect the power board FFC.
74 Chapter 33. Remove the three (3) screws.4. Lift the power board away.Step Screw Quantity Screw TypePower Board Disassembly2.0*3 3
Chapter 3 75 LCD Module Disassembly ProcessIMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replaceme
76 Chapter 3Removing the LCD Bezel1. See “Removing the Upper Cover” on page 54.2. Remove the two (2) screws from the LCD bezel as shown.3. Pry the bez
Chapter 3 774. Remove the bezel from the LCD module.
78 Chapter 3Removing the Camera Board1. See “Removing the LCD Bezel” on page 76.2. Pull up the camera board.3. Disconnect the camera connector.
Chapter 3 79Removing the LCD Panel1. See “Removing the LCD Bezel” on page 76.2. Remove the six (6) screws from the LCD panel.3. Remove LVDS cable from
IXTable of ContentsInternal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132Internal Microphone
80 Chapter 34. Disconnect the microphone cable.5. Lift the LCD panel out.6. Remove 6 screws from the LCD brackets (3 on each side).Step Screw Quantity
Chapter 3 817. Separate the brackets from the panel as shown.8. Peel the LVDS cable off the panel.9. Continue peeling the cable off the LCD panel.
82 Chapter 310. Peel back the mylar tape and disconnect the LVDS cable.11. Remove the adhesive foil tabs covering the microphone cable.12. Lift up the
Chapter 3 83Removing the Antennas1. See “Removing the LCD Panel” on page 79.2. Remove the antenna cables from the retention guides. 3. Free the cables
84 Chapter 35. Pry the right antenna from the casing.
Chapter 3 85LCD Reassembly ProcedureReplacing the Microphone1. Lay the microphone cable in the LCD cover and replace the adhesive foil tabs.2. Replace
86 Chapter 3Replacing the Antennas1. See See “Replacing the Microphone” on page 85.2. Adhere the left antenna down firmly onto the LCD module casing.3
Chapter 3 874. Lay the cables around the module edge.
88 Chapter 3Replacing the LCD Panel 1. See “Replacing the Antennas” on page 86.2. Connect the FPC cable connector. 3. Place the protective clear adhes
Chapter 3 895. Adhere the webcam cable to the back of the LCD panel, in parallel with the panel edges.6. Replace the brackets to the panel as shown.7.
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