Acer AcerPower 3000 Informacje Techniczne

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Aspire 3000/3500/5000 Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
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Podsumowanie treści

Strona 1 - Aspire 3000/3500/5000 Series

Aspire 3000/3500/5000 SeriesService Guide

Strona 2 - Revision History

Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:MicroprocessorT Mobile AMD Turion 64 pro

Strona 3 - Disclaimer

95 Chapter 6AS1680/AS1410 KEYBOARD DARFON JapaneseKB.A2707.022AS1680/AS1410 KEYBOARD DARFON GreekKB.A2707.023AS1680/AS1410 KEYBOARD DARFON HebrewKB.A2

Strona 4 - Conventions

Chapter 6 96NS LCD PANEL W/LOGO ANTENNA 14/15 IN.60.A27V7.002NS LCD BEZEL W/RUBBER PAD 15 IN. 60.T50V7.004LCD MODULE 15 IN. XGA SAMSUNG LTN150XB-L03-

Strona 5

97 Chapter 62 LCD BRACKET W/HINGE 15.4 IN. - L 33.T50V7.0043 LCD BRACKET W/HINGE 15.4 IN. - R 33.T50V7.0054 LCD PANEL W/LOGO ANTENNA 14/15 IN.60.A27V

Strona 6

Chapter 6 98LCD CABLE - 15 IN. XGA 50.T50V7.004LCD BRACKET W/HINGE 15 IN. - L 33.T50V7.002LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003LCD PANEL W/LOGO

Strona 7 - Table of Contents

99 Chapter 6NS MAINBOARD SIS M760 W/PCMCIA SLOT W/O CPU MEMORY LB.A5106.001MemoryNS MEMORY DDR333 256MB INFINEON HYS64D32020HDL-6-C (.11u)KN.25602.012

Strona 8

Chapter 6 100ScrewNS SCREW M2.0X3.0-I-NI-NYLOK 86.A03V7.012NS SCREW I2.5*3M-BNIH(M2.5L3) 86.T25V7.012NS SCREW M2.5*4L-BZN-NYLOK 86.A03V7.006NS SCREW

Strona 9

Appendix A 101Aspire 3000/3500/5000 SeriesModel NumberCPU LCD MemoryHDD(GB)ODDCard ReaderWireless LANAS5001LMATML28 N15XGA SO256MB*2N60GB4.2KNDU8X N N

Strona 10 - System Introduction

102 Appendix AAS3003WLCiAMD Sempron processor 3000+N15.4WXGAGSO256MBN60GB4.2KNDU8X N ABT_BRM4318BGModel NumberCPU LCD MemoryHDD(GB)ODDCard ReaderWirel

Strona 12 - Chapter 1 3

Appendix B 104This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

Strona 13 - Aspire 3500 is Intel

2 Aspire 3000/3500//5000Input devicesT 88-/89-key Acer FineTouchTM keyboardT Touchpad with 4-way integrated scroll buttonT Four easy-launch buttonsT T

Strona 14 - Top View

105 Appendix BMicrosoft Windows XP Environment TestItem SpecificationsProcessor Aspire 3000:MOBILE SEMPRON 2800+ 25W DMOBILE SEMPRON 3000+ 25W DAspire

Strona 15 - Bottom View

Appendix B 106ODD 24X COMBO KME UJDA-760 FOR K ESTREL8X DVD DUAL LITEON SOSW-852SSINGLE LAYER FOR KESTREL #PRS78X DVD DUAL , LITEON SOSW-833,DOUBLE LA

Strona 16 - Chapter 1 7

107 Appendix BI/O - IR Printer HP LaserJet 6MP use IRHP LaserJet 2200 use IRI/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Ke

Strona 17 - Front view

Appendix B 108I/O Acess Point (802.11a/b) Intel Dual Pro/Wireless 5000I/O Acess Point (802.11a) Intel Pro/Wireless 5000PCMCIAPCMCIA - ATA IBM Microdri

Strona 19 - Rear view

Appendix C 110This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

Strona 21 - Icon Function Description

Index 102AAC Adapter 28AFLASH Utility 43Audio 20BBattery 27BIOS 20package 20ROM size 20ROM type 20vendor 20Version 20BIOS Supports protocol 20BIOS Uti

Strona 22 - P User-programmable

103 IndexMechanical Specification 30media accesson indicator 12Memory Check 68Model Definition 101Modem 22NNotebook Managerhotkey 16num lockon indicat

Strona 24 - Hot Keys

Chapter 1 3System Block Diagram (For Aspire 3000/5000)8877665544332211D DC CB BA A(698 PIN BGA)SIS M760GXNBCPUAMD Athlon64SIS 963LZL5Block DiagramTher

Strona 25 - Special keys

4 Aspire 3000/3500//5000System Block Diagram (For Aspire 3500)Aspire 3500 is Intel® platform. It has different system block diagram from Aspire 3000/5

Strona 26 - The US dollar sign

Chapter 1 5Board Layout (For Aspire 3000/5000)Top View13 Power Jack 14 CRT Connector15 Battery Connector 16 ODD Connector17 302ELV LVDS Encoder 18 RJ4

Strona 27 - Touchp ad

6 Aspire 3000/3500//5000Bottom View 29 DDR SO-DIMM Socket2 30 Southbridge 963L31 PCMCIA Connector 32 HDD Connector33 USB Connector 34 LineOut Jack35

Strona 28 - Chapter 1 19

Chapter 1 73 LED Board Connector 4 Modem Connector5 Keyboard Connector 6 Bluetooth Module Connector7 Touchpad Board Connector 8 Internal Microphone Co

Strona 29

8 Aspire 3000/3500//5000PanelThis is a brief introduction to the I/O ports, the features and the indicators.Front view# Item Description1 Display scre

Strona 30 - Second Level Cache

Chapter 1 9Closed front viewLeft view# Icon Item/ Port Description1 Speakers Left and right speakers deliver stereo audio output.2 Power indicator Lig

Strona 31

10 Aspire 3000/3500//5000Right viewRear view # Icon Item/ Port Description1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the

Strona 32 - Combo Drive Interface

2Revision HistoryPlease refer to the table below for the updates made on Aspire 3000/3500/5000 service guide.Date Chapter Updates

Strona 33 - DVD-RW Interface

Chapter 1 11Bottom view# Icon Port Description1 Power jack Connects to an AC adaptor.2 External display port Connects to a display device (e.g., exter

Strona 34 - Video Interface

12 Aspire 3000/3500//5000IndicatorsThe computer has three easy-to-read status icons on the upper-right above the keyboard, and four on the front panel

Strona 35

Chapter 1 13Launch KeysLocated at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. They are mail, Web brows

Strona 36

14 Aspire 3000/3500//5000Using the keyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve

Strona 37 - AC Adapter

Chapter 1 15Windows keysThe keyboard has two keys that perform Windows-specific functions.Hot KeysThe computer employs hot keys or key combinations to

Strona 38 - Environmental Requirements

16 Aspire 3000/3500//5000Special keysYou can locate the Euro symbol at the upper-center (for European keyboard) and/or bottom-right (Chinese keyboard)

Strona 39 - Mechanical Specification

Chapter 1 17The Euro symbol1. Open a text editor or word processor.2. Either directly press the <Euro> key at the bottom-right of the keyboard (

Strona 40 - Chapter 1 31

18 Aspire 3000/3500//5000Touchp adThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as yo

Strona 41 - System Utilities

Chapter 1 19NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m

Strona 42 - Navigating the BIOS Utility

20 Aspire 3000/3500//5000Hardware Specifications and ConfigurationsSystem Board Major ChipItem ControllerSystem core logic SiS M760GX+SiS 963L for As

Strona 43 - Information

3CopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

Strona 44

Chapter 1 21Cache size 1024KB/512KB (exclusive)total effective cache: 1152KB/640KB for Mobile AMD Turion 64 processor (Aspire 5000)256KB/128KB (exclus

Strona 45

22 Aspire 3000/3500//5000Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations

Strona 46 - Security

Chapter 1 23 .Hard Disk Drive InterfaceItemVendor & Model NameHGST MORAGA IC25N060ATMR04-0 08K0634Seagate N2 ST960821ATOSHIBA PLUTO MK6025GASHGST

Strona 47 - Setting a Password

24 Aspire 3000/3500//5000Media compatibility CD:120mm CD-ROM (Read Only) 80mm CD 800/700/650/550MB CD-Recordable (Read & Write)700/650MB CD-Rewrit

Strona 48 - Changing a Password

Chapter 1 25 Transfer rate (KB/sec)(1) Read DVD-ROM DVD-R CD-ROM(2) Write CD-R CD-RW HS-RW

Strona 49

26 Aspire 3000/3500//5000 Resolution, colors and maximum refersh rate (Hz) in 256, 65K or 16.7M colors.NOTE: 16:9 aspect ratio monitors are supported

Strona 50

Chapter 1 27 KeyboardItem SpecificationKeyboard controller EC NS PC97551 keyboard controllerKeyboard vendor DarfonTotal number of keypads 88-/89-key

Strona 51

28 Aspire 3000/3500//5000Viewing Angle (degree)Horizontal: Right/LeftVertial: Upper/Lower45/4515/3560/6040/50Temperature Range( C)OperatingStorage (sh

Strona 52 - BIOS Flash Utility

Chapter 1 29 Regulatory Requirements Safety Requirements:1.The subject product rated 100-120V 60Hz must be listed under UL 1950 and certified with SCA

Strona 53 - Chapter 2 44

30 Aspire 3000/3500//5000Operating (unpacked) Operation vibration: 1.0G ,X,Y,Zaxis, 30 minutes/axisNon-operating (unpacked) 5~27.1Hz: 0.6G27.1~50Hz: 0

Strona 54 - 45 Chapter 2

4ConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and pieces

Strona 56 - General Information

Chapter 2 32BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

Strona 57 - Chapter 3 48

33 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Strona 58 - Screw List

Chapter 2 34InformationNOTE: The system information is subject to different models.Parameter DescriptionHDD Model Name This field shows the model name

Strona 59 - Removing the Battery Pack

35 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Strona 60 - Removing the HDD Module

Chapter 2 36The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

Strona 61

37 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util

Strona 62 - Removing the LCD Module

Chapter 2 38The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

Strona 63

39 Chapter 23. Press e. After setting the password, the computer sets the User Password parameter to “Set”.4. If desired, you can opt t

Strona 64 - Disassembling the Main Unit

Chapter 2 40If the verification is OK, the screen will display as following. The password setting is complete after the user presses u.If the current

Strona 65

5PrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Strona 66

41 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Strona 67

Chapter 2 42ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Strona 68 - Disassembling the LCD Module

43 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

Strona 71 - Troubleshooting

Chapter 3 46This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

Strona 72 - System Check Procedures

47 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Strona 73 - Power System Check

Chapter 3 48Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

Strona 74 - Check the Power Adapter

49 Chapter 3Screw ListItem DescriptionA SCREW F040 9 5.0X5.0 9.5X(IO) R00B SCREW M2.0X0.4P+3FP ZK(NL)C SCREW M2.5 K 5/2 X0.85 4 ZK(NL)D SCREW M2.5X0.4

Strona 75 - Tou chpa d Ch eck

Chapter 3 50Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch as shown.3. Then remove the battery pack.

Strona 77 - Index of Error Messages

51 Chapter 3Removing the HDD Module/the Memory and the Wireless LAN Card/the Thermal Module and the CPU/ODD Module and LCD ModuleRemoving the HDD Modu

Strona 78 - Error Message List

Chapter 3 52.Removing the Thermal Module and CPU1. Remove the three screws holding the thermal door2. Detach the thermal door.3. Disconnect the fan ca

Strona 79 - Chapter 4 74

53 Chapter 3Removing the ODD Module1. Remove the three screws holding the middle cover.2. Detach the middle cover carefully.3. Then remove the two scr

Strona 80 - Phoenix BIOS Beep Codes

Chapter 3 543. Remove the two screws that secure the keyboard as shown.4. Turn over the keyboard as shown and disconnect the keyboard cable then remov

Strona 81 - Chapter 4 76

55 Chapter 3Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Remove the two screws holding the switch bo

Strona 82 - 77 Chapter 4

Chapter 3 564. Remove the three screws that secure the touchpad board.5. Remove the touchpad board from the upper case.6. Disconnect the touchpad boar

Strona 83 - Chapter 4 78

57 Chapter 32. Detach the MDC cable from the main board.3. Remove the two screws holding the modem board then disconnect the modem board from the main

Strona 84 - Power-Related Symptoms

Chapter 3 58IMPORTANT:When assembling/disassembling the main board, whenever there is a mylar on the main board (see the highlighted with red below; t

Strona 85

59 Chapter 3Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD

Strona 86

Chapter 3 6013. Remove the left bracket as the picture shows.14. Tear off the tape fastening the LCD cable.15. Tear off the the LCD cable fastening th

Strona 87 - Intermittent Problems

ITable of ContentsChapter 1 System Introduction 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strona 88 - Undetermined Problems

61 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Remove the two screws holding the HDD bracket on one side.2. Remove anoth

Strona 89 - Chapter 5 84

Chapter 4 66Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

Strona 90 - 85 Chapter 5

67 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Strona 91 - Chapter 5 86

Chapter 4 68If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop

Strona 92 - 87 Chapter 5

69 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Strona 93 - Chapter 6

Chapter 4 70Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P

Strona 94 - 89 Chapter 6

71 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Strona 95 - Chapter 6 90

Chapter 4 72Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

Strona 96 - 91 Chapter 6

73 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Strona 97 - Chapter 6 92

Chapter 4 74Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

Strona 98 - 93 Chapter 6

IITable of ContentsRemoving the Upper Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58Removing the Power Board . .

Strona 99 - Chapter 6 94

75 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Strona 100 - Aspire 3000/5000 FRU List

Chapter 4 7646h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video

Strona 101 - Chapter 6 96

77 Chapter 48Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus

Strona 102 - 97 Chapter 6

Chapter 4 78D2h Unknown interruptCode BeepsE0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h

Strona 103 - Chapter 6 98

79 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Strona 104 - 99 Chapter 6

Chapter 4 80Battery can’t be charged See “Check the Battery Pack” on page 70. Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in

Strona 105 - Chapter 6 100

81 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 83.Battery fuel g

Strona 106 - Appendix A

Chapter 4 82Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Strona 107 - 102 Appendix A

83 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Strona 108 - Appendix A 103

Chapter 5 84Top Vi ew13 (PJ1) Power Jack 14 (CN12) CRT Connector15 (CN14) Battery Connector 16 (CN15) ODD Connector17 (U18) 302ELV LVDS Encoder 18 (CN

Strona 110 - 105 Appendix B

85 Chapter 523 (CN19) USB Connector 24 (U22) BIOS ROM25 (U23) EC PC97551 26 (BT1) RTC Battery27 (CN20) DDR SO-DIMM Socket1 28 (U25) LAN PHY RTL8201CP2

Strona 111 - Appendix B 106

Chapter 5 86Bottom View 1 (SW1) Lid Switch 2 (CN1) Panel Connector3 (CN2) LED Board Connector 4 (CN3) Modem Connector5 (CN4) Keyboard Connector 6 (C

Strona 113 - Appendix B 108

Chapter 6 88This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3000/3500/5000. Refer to this chapter w

Strona 114 - 109 Appendix B

89 Chapter 6Aspire 3000/5000 Exploded DiagramAspire 3000/5000 FRU ListAdapterNS ADAPTER 65W 3 PIN DELTA SADP-65KB BF 19VAP.06501.005NS ADAPTER 65W 3 P

Strona 115 - Online Support Information

Chapter 6 90NS BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140BT.T5003.001BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AEBT.T5005.001BATTERY SANYO L

Strona 116 - 111 Appendix C

91 Chapter 6NS POWER CORD US (3 PIN) 27.A03V7.001POWER CORD PRC (3 PIN) 27.A03V7.003POWER CORD KOERA ( Pin) 27.T23V7.006POWER CORD EU (3 PIN) 27.A03V7

Strona 117

Chapter 6 9215 HDD COVER 42.T63V7.004NS 3 IN 1 DUMMY COVER 42.T51V7.00314 HDD BRACKET 33.T50V7.001Communication ModuleNS WIRELESS LAN ANTENNA 50.T50V7

Strona 118

93 Chapter 6NS DVD/CDRW COMBO DRIVE 24X QSI SBW-242C KO.02407.014NS OPTICAL DEVICE HOLDER-FIX 42.T51V7.003NS DVD/CDRW BEZEL FOR G BASE 42.T51V7.004DVD

Strona 119 - Index 104

Chapter 6 94SEAGATE N2 (50) 60GB 4200RPM, ST960821AKH.06001.002HGST MORAGA 80GB 4200RPM, IC25N080ATMR04-0 08K635KH.08007.007SEAGATE N2 (50) 80GB 4200R

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